MCP HeartbeatTHE MCP OBSERVATORY
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Evidence for your next connection.

Independent measurements of remote MCP servers. Every observation has a timestamp.

Read-only probes

MCP server · Code & DevOps

SingChat

Free live chat and AI support agent. Auto-create a workspace and embed from your AI editor.

Checks passed
11 / 22

3 failed · 8 not measured

Median response
912 ms

Median of successful probes over 7 days

30-day uptime
Not measured

Share of countable probes over 30 days, including daily rollups. Auth challenges are excluded.

Discovered tools
17

Tool definitions returned by this server

Independent monitoring

Health & checks

Status history

Responded

The server completed its last measured handshake. This is an observation, not a guarantee.

Last checked
Check summary by test group
Test areaPassedFailedUnmeasured
ConnectionCan a client connect and discover tools?
500
Reliability & speedDoes it respond consistently and quickly?
004
Access & authenticationWhat is required to use this server?
102
Tool qualityAre the tool definitions usable by an agent?
310
Publisher identityCan the publisher be traced to its source?
222

Unmeasured means there is not enough evidence to decide. How these checks work

Inspect individual checks 22 recorded

Core

  • Pass
    Reachable

    Latest probe returned HTTP 200 in 912 ms.

  • Pass
    Valid handshake

    protocolVersion 2025-11-25, serverInfo.name singchat.

  • Pass
    Lists tools

    tools/list returned 17 tools.

  • Pass
    Current protocol

    Negotiated 2025-11-25. The bar is 2025-06-18 or newer.

  • Pass
    HTTPS

    The endpoint URL is https.

Performance

  • Not measured
    Fast (p50)

    Median latency 912 ms over 1 samples in 7 days. The bar is 1000 ms. Need at least 5 samples.

  • Not measured
    Consistent (p95)

    95th percentile 912 ms over 1 samples in 7 days. The bar is 3000 ms. Need at least 20 samples.

  • Not measured
    Reliable (uptime)

    1 of 1 attempts returned a tool list in 30 days (100%). The bar is 99%. Need at least 30 samples.

  • Not measured
    Stable tool list

    Fewer than two successful probes in 30 days, so tool-list stability is not measured.

Access

  • Pass
    Open access

    tools/list succeeded with no credential, and the record declares none.

  • Not measured
    Standard auth

    Auth is not required, so the OAuth metadata check does not apply.

  • Not measured
    Free tier cited

    No publisher quote has been checked.

Tools

  • Pass
    Tools described

    Every tool description is at least 20 characters.

  • Pass
    Valid input schemas

    Every inputSchema is a JSON Schema object.

  • Pass
    Parameters documented

    31 of 31 parameters have a description (100%). The bar is 80%.

  • Fail
    Safety hints

    17 tools set neither readOnlyHint nor destructiveHint.

Publisher

  • Pass
    Verified namespace

    Listed in the Official MCP Registry.

  • Fail
    Website matches publisher

    The website host does not match the reverse-domain namespace.

  • Fail
    Source repo linked

    No repository URL is on file.

  • Not measured
    Repo owner matches

    This namespace is not an io.github login, so the owner comparison does not apply.

  • Pass
    Recently updated

    Updated 2026-07-16T08:50:34.744247Z, within 180 days.

  • Not measured
    Open-source licence

    No GitHub repository to ask about a licence.

Start using SingChat

Connect to this server

Choose your client, copy the configuration, then enable the server in your client’s MCP settings.

Run this command in your terminal, then restart Claude Code.

Claude Code

claude mcp add --transport http singchat https://mcp.singchat.org

Capabilities

Tools 17

add_knowledge

Train the AI agent by adding a knowledge source. type='url' crawls a website (up to 50 pages, fewer when the workspace knowledge-base quota is nearly full); type='qa' stores a single question/answer pair. Ingestion is asynchronous, the source starts as PENDING; poll `list_knowledge` for READY status.

Discovered
claim_account

Return the link to claim (permanently secure) this SingChat workspace by setting an email and password. Use this for workspaces that were auto-created via MCP so the user does not lose access. The link is single-use and expires after 15 minutes. Requires an authenticated legacy workspace.

Discovered
configure_agent

Configure this workspace's AI support agent. All fields are optional, only the fields you pass are updated; the rest keep their current values. Call with no fields to just read back the current configuration. Does not touch or return any API keys.

Discovered
fetch

Fetch the full text of a single document by id, using an id returned by the search tool. With a workspace API key this reads a knowledge document from that workspace; without a key it reads a SingChat help article. Returns id, title, text, url, and optional metadata.

Discovered
get_analytics

Return a compact analytics summary for this workspace over the last `days` days (default 30): conversation counts + resolution rate, message volume + AI share, plus a live snapshot of today (UTC). `resolved`, `resolutionRatePct` and `avgResolutionHours` exclude conversations closed by auto-resolve; `autoResolved` counts those separately and `resolvedIncludingAuto` is the total including them.

Discovered
get_conversation

Fetch a single conversation with its contact details and the most recent messages (oldest→newest).

Discovered
get_embed_snippet

Return the SingChat chat-widget embed code for this workspace's web inbox, in three flavors: plain HTML, React (useEffect), and Next.js (next/script). Requires a workspace API key. Optionally pass `platform` to get just one flavor.

Discovered
list_conversations

List the workspace's support conversations (agent/inbox view), newest activity first. Optionally filter by status or a free-text search over the contact name/email and last message. Returns a compact list: id, contact name, status, unreadCount, last message preview, updatedAt.

Discovered
list_knowledge

List all knowledge documents for this workspace with their processing status (PENDING | PROCESSING | READY | FAILED) and chunk counts. Use this to check whether items added via add_knowledge have finished training.

Discovered
manage_faq

List, create, update, or delete this workspace's FAQ items (shown in the chat widget and usable by the AI agent). Set `action` to 'list' | 'create' | 'update' | 'delete'. 'create' needs `question` + `answer`; 'update' and 'delete' need `id`.

Discovered
ping

Health check for the SingChat MCP server. Returns 'pong' and whether this request is authenticated to a workspace.

Discovered
reply_to_conversation

Send an agent reply through a supported SingChat real-time inbox. This takes the conversation over from the AI and broadcasts the message to the visitor and agent inbox. Email, Telegram, and WhatsApp conversations are rejected before any change.

Discovered
resolve_conversation

Mark a conversation as RESOLVED (closes it). The visitor's widget will no longer show it as active.

Discovered
search

Search SingChat for relevant documents. When called with a workspace API key, this searches that workspace knowledge base; without a key it searches SingChat's own help content (what SingChat is, adding the chat widget, MCP setup, free tier, AI training, channels, white label, pricing). Returns a list of results with id, title, and url. Use the fetch tool with a result id to read the full text.

Discovered
search_knowledge

Semantic search over the workspace knowledge base. Returns the most relevant chunks (with source document title and similarity score) for a query. Only searches documents that have finished training (status READY).

Discovered
set_keywords

Add a keyword auto-reply rule: when an inbound message matches any of the keywords, the bot replies with the given text. Good for canned FAQ-style triggers (e.g. keyword 'invoice' -> 'Download it from the billing page').

Discovered
singchat_setup

Get the user up and running with SingChat live-chat. Call this FIRST. If no authenticated workspace is configured, this creates a brand-new free workspace and returns a short-lived, single-use browser claim link plus the website embed snippet. The user chooses their own sign-in details in the browser; no reusable credentials are returned to the model. If a workspace is already authenticated, it returns THIS workspace's embed snippet and dashboard link (it never creates a duplicate workspace).

Discovered

Recent measurements

Probe history

View status
Latest stored probes. Raw probe rows are kept for 14 days.
CheckedResultResponseTools
Connected912 ms17