MCP HeartbeatTHE MCP OBSERVATORY
Public workspace

Explore

Evidence for your next connection.

Independent measurements of remote MCP servers. Every observation has a timestamp.

Read-only probes

MCP server · Data access / search

Octadesk MCP by usefulapi

By usefulapi.io Verified namespace

Search tickets, read conversations and people; create and update tickets and people in Octadesk.

WebsiteSource codeSearch & web data
Connect to Octadesk MCP by usefulapi
Checks passed
13 / 22

1 failed · 8 not measured

Median response
150 ms

Median of successful probes over 7 days

30-day uptime
Not measured

Share of countable probes over 30 days, including daily rollups. Auth challenges are excluded.

Discovered tools
13

Tool definitions returned by this server

Independent monitoring

Health & checks

Status history

Outdated check

Last connection measurement is over 24 hours old. Current availability is unknown.

Last checked
Check summary by test group
Test areaPassedFailedUnmeasured
ConnectionCan a client connect and discover tools?
500
Reliability & speedDoes it respond consistently and quickly?
004
Access & authenticationWhat is required to use this server?
102
Tool qualityAre the tool definitions usable by an agent?
310
Publisher identityCan the publisher be traced to its source?
402

Unmeasured means there is not enough evidence to decide. How these checks work

Inspect individual checks 22 recorded

Core

  • Pass
    Reachable

    Latest probe returned HTTP 200 in 150 ms.

  • Pass
    Valid handshake

    protocolVersion 2025-11-25, serverInfo.name octadesk-mcp.

  • Pass
    Lists tools

    tools/list returned 13 tools.

  • Pass
    Current protocol

    Negotiated 2025-11-25. The bar is 2025-06-18 or newer.

  • Pass
    HTTPS

    The endpoint URL is https.

Performance

  • Not measured
    Fast (p50)

    Median latency 150 ms over 1 samples in 7 days. The bar is 1000 ms. Need at least 5 samples.

  • Not measured
    Consistent (p95)

    95th percentile 150 ms over 1 samples in 7 days. The bar is 3000 ms. Need at least 20 samples.

  • Not measured
    Reliable (uptime)

    1 of 1 attempts returned a tool list in 30 days (100%). The bar is 99%. Need at least 30 samples.

  • Not measured
    Stable tool list

    Fewer than two successful probes in 30 days, so tool-list stability is not measured.

Access

  • Pass
    Open access

    tools/list succeeded with no credential, and the record declares none.

  • Not measured
    Standard auth

    Auth is not required, so the OAuth metadata check does not apply.

  • Not measured
    Free tier cited

    No publisher quote has been checked.

Tools

  • Pass
    Tools described

    Every tool description is at least 20 characters.

  • Pass
    Valid input schemas

    Every inputSchema is a JSON Schema object.

  • Pass
    Parameters documented

    33 of 33 parameters have a description (100%). The bar is 80%.

  • Fail
    Safety hints

    1 tools set neither readOnlyHint nor destructiveHint.

Publisher

  • Pass
    Verified namespace

    Listed in the Official MCP Registry.

  • Pass
    Website matches publisher

    The website host matches the reverse-domain namespace.

  • Pass
    Source repo linked

    A repository URL is on file.

  • Not measured
    Repo owner matches

    This namespace is not an io.github login, so the owner comparison does not apply.

  • Pass
    Recently updated

    Updated 2026-11-10T23:35:10.319601Z, within 180 days.

  • Not measured
    Open-source licence

    The GitHub licence lookup has not returned an OSI result yet.

Start using Octadesk MCP by usefulapi

Connect to this server

Choose your client, copy the configuration, then enable the server in your client’s MCP settings.

Run this command in your terminal, then restart Claude Code.

Claude Code

claude mcp add --transport http octadesk-mcp-by-usefulapi https://octadesk.usefulapi.io/mcp

Capabilities

Tools 13

octadesk_create_person

Create a person (requester or agent). Send the person fields, for example email and name. POST /persons.

Discovered
octadesk_create_ticket

Create a ticket. Common keys of `ticket`: summary, requester ({ email, name } or { id }), idGroupAssigned, idAssigned, idPriority, idCurrentStatus, idSubject, tags (string array), comments ({ internal: { content } } for an agent-only note, { public: { content } } for a reply the requester can read). POST /tickets.

Discovered
octadesk_find_person_by_email

Find one person (requester or agent) by exact e-mail address. GET /persons?email=.

Discovered
octadesk_get_person

Get one person by id. GET /persons/{id}.

Discovered
octadesk_get_ticket

Get one ticket by its number, with its fields and status. GET /tickets/{number}.

Discovered
octadesk_get_ticket_interactions

List the interactions of one ticket: replies, internal notes and property changes, in order. GET /tickets/{number}/interactions.

Discovered
octadesk_list_custom_ticket_lists

List the saved custom ticket lists (views) of the account. GET /tickets/custom-lists.

Discovered
octadesk_list_requester_tickets

List the tickets of one requester. Pass last_number to read past the last ticket of the previous page. GET /tickets.

Discovered
octadesk_search_agents

Search agents (staff who work tickets) by e-mail or name. GET /persons/agents.

Discovered
octadesk_search_requesters

Search requesters (customers who open tickets) by e-mail or name. GET /persons/requesters.

Discovered
octadesk_search_tickets

Search tickets with optional filters. Returns the page of tickets plus paging fields (total_count, search_id, next_page_url). For the next page, pass the same filters with the returned search_id and page + 1. GET /tickets/search.

Discovered
octadesk_update_person

Change fields of one person. Send only the fields to change. PATCH /persons/{id}.

Discovered
octadesk_update_ticket

Change fields of one ticket, for example status, priority, assignee or group. Send only the fields to change. A `comments.public` entry is e-mailed to the requester. PUT /tickets/{number}.

Discovered

Recent measurements

Probe history

View status
Latest stored probes. Raw probe rows are kept for 14 days.
CheckedResultResponseTools
Connected150 ms13

Related servers

All alternatives

Same function and industry, ranked by checks passed then median latency.

Explore alternatives to Octadesk MCP by usefulapi