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- Passed: Handshake
- Passed: Tools listed
- Passed: Updated recently
Median latency 72 ms · Last checked
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Evidence for your next connection.
Independent measurements of remote MCP servers. Every observation has a timestamp.
Read-only probesMCP server · File & docs
Triage HappyFox tickets, contacts and KB articles, run reports, and reply or add private notes.
0 failed · 8 not measured
Median of successful probes over 7 days
Share of countable probes over 30 days, including daily rollups. Auth challenges are excluded.
Tool definitions returned by this server
Independent monitoring
Outdated check
Last connection measurement is over 24 hours old. Current availability is unknown.
Last checked| Test area | Passed | Failed | Unmeasured |
|---|---|---|---|
ConnectionCan a client connect and discover tools? | 5 | 0 | 0 |
Reliability & speedDoes it respond consistently and quickly? | 0 | 0 | 4 |
Access & authenticationWhat is required to use this server? | 1 | 0 | 2 |
Tool qualityAre the tool definitions usable by an agent? | 4 | 0 | 0 |
Publisher identityCan the publisher be traced to its source? | 4 | 0 | 2 |
Unmeasured means there is not enough evidence to decide. How these checks work
Start using HappyFox MCP by usefulapi
Choose your client, copy the configuration, then enable the server in your client’s MCP settings.
Run this command in your terminal, then restart Claude Code.
Claude Code
claude mcp add --transport http happyfox-mcp-by-usefulapi https://happyfox.usefulapi.io/mcpCapabilities
Add an internal note (never sent to the contact), optionally alerting agents and changing status, priority, assignee, due date or tags. HappyFox: POST /api/1.1/json/ticket/<ticket_number>/staff_pvtnote/.
DiscoveredAdd an agent reply to a ticket and/or change its status, priority, assignee, due date or tags. The contact is emailed ONLY if update_customer is true (HappyFox default: false). With no message it just updates properties. Moving to a completed status may require the category's compulsory custom fields. HappyFox: POST /api/1.1/json/ticket/<ticket_number>/staff_update/.
DiscoveredCreate a contact. HappyFox treats this as create-or-edit keyed on email: if the email already exists that contact is updated, and any contact custom field NOT passed is reset — use happyfox_update_contact to edit an existing contact. HappyFox: POST /api/1.1/json/users/.
DiscoveredOpen a new ticket on behalf of a contact (created if the email is new). Needs a category id (a public category), a subject and a message in `text` or `html`. HappyFox: POST /api/1.1/json/tickets/.
DiscoveredFetch a contact by id or by email address — phones, contact groups, ticket counts and custom fields. HappyFox: GET /api/1.1/json/user/<id or email>/.
DiscoveredFetch a contact group and its member contacts. HappyFox: GET /api/1.1/json/contact_group/<id>/.
DiscoveredSummary counts for a saved report: ticket, completed, assigned, pending and unassigned counts. HappyFox: GET /api/1.1/json/report/<id>/.
DiscoveredThe tabular view of a saved report — one row per ticket (display_id, subject, status, assignee, due date), paginated. HappyFox: GET /api/1.1/json/report/<id>/tabulardata/.
DiscoveredFetch a ticket with its full conversation: status, priority, category, contact, assignee, custom fields, SLA breaches and every update (messages, private notes, property changes, attachment links that expire in 5 minutes). HappyFox: GET /api/1.1/json/ticket/<ticket_number>/.
DiscoveredList ticket categories (queues) with their ids — needed to create a ticket or filter tickets. HappyFox: GET /api/1.1/json/categories/.
DiscoveredList contact custom fields: id, type, choices and required flag. Use the ids as c-cf-<id>. HappyFox: GET /api/1.1/json/user_custom_fields/.
DiscoveredList contact groups (typically customer companies) with their tagged email domains. HappyFox: GET /api/1.1/json/contact_groups/.
DiscoveredList contacts (customers), paginated, or search them. Search `q` fields: name, email, phone (digits only, no +), updated_since, created_since — e.g. `name:adam email:adam@example.com` (space-separated, all must match). HappyFox: GET /api/1.1/json/users/.
DiscoveredExport the knowledge base: external (customer-facing) articles by default, or internal (agent-only) articles. HappyFox: GET /api/1.1/json/kb/articles/ or /kb/internal-articles/.
DiscoveredList ticket priorities with ids — ids used to set a ticket's priority. HappyFox: GET /api/1.1/json/priorities/.
DiscoveredList the saved reports (id, name, description) from the Reports module. HappyFox: GET /api/1.1/json/reports/.
DiscoveredList agents (staff) with their ids, roles, categories and active flag — the `staff` id every reply/note needs, and assignee ids. HappyFox: GET /api/1.1/json/staff/.
DiscoveredList ticket statuses with ids and behaviour (pending / completed) — ids used to change a ticket's status. HappyFox: GET /api/1.1/json/statuses/.
DiscoveredList ticket custom fields: id, type, choices (with choice ids), required flags and categories. Use the ids as t-cf-<id>. HappyFox: GET /api/1.1/json/ticket_custom_fields/.
DiscoveredList tickets, newest activity first, with optional filters and HappyFox's search syntax. Paginated (page_info + data). Search `q` examples: `status:"New","In Progress"`, `priority:"High"`, `assignee:none`, `tag:"billing"`, `contact:"jane@example.com"`, `unresponded:true`, `breached:true`, `duedate:overdue`, `created-after:"2026/01/31"`, `last-modified-on-or-after:"2026/09/01"`, `"Custom Field":"value"`. Separate several filters with a space. HappyFox: GET /api/1.1/json/tickets/.
DiscoveredEdit an existing contact's name, email or contact custom fields (c-cf-<id>). Phone numbers are edited via happyfox_create_contact with the phone id. HappyFox: POST /api/1.1/json/user/<id>/.
DiscoveredSet ticket custom-field values (t-cf-<id>, ids from happyfox_list_ticket_custom_fields). HappyFox: POST /api/1.1/json/ticket/<ticket_number>/update_custom_fields/.
DiscoveredAdd and/or remove tags on a ticket without touching anything else. HappyFox: POST /api/1.1/json/ticket/<ticket_number>/update_tags/.
DiscoveredRecent measurements
| Checked | Result | Response | Tools |
|---|---|---|---|
| Connected | 57 ms | 23 |