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Independent measurements of remote MCP servers. Every observation has a timestamp.

Read-only probes

MCP server · File & docs

Gladly MCP by usefulapi

By usefulapi.io Verified namespace

Find customers, read conversations, items and tasks; add internal notes in Gladly.

WebsiteSource codeProductivity & docs
Connect to Gladly MCP by usefulapi
Checks passed
14 / 22

0 failed · 8 not measured

Median response
146 ms

Median of successful probes over 7 days

30-day uptime
Not measured

Share of countable probes over 30 days, including daily rollups. Auth challenges are excluded.

Discovered tools
16

Tool definitions returned by this server

Independent monitoring

Health & checks

Status history

Outdated check

Last connection measurement is over 24 hours old. Current availability is unknown.

Last checked
Check summary by test group
Test areaPassedFailedUnmeasured
ConnectionCan a client connect and discover tools?
500
Reliability & speedDoes it respond consistently and quickly?
004
Access & authenticationWhat is required to use this server?
102
Tool qualityAre the tool definitions usable by an agent?
400
Publisher identityCan the publisher be traced to its source?
402

Unmeasured means there is not enough evidence to decide. How these checks work

Inspect individual checks 22 recorded

Core

  • Pass
    Reachable

    Latest probe returned HTTP 200 in 146 ms.

  • Pass
    Valid handshake

    protocolVersion 2025-11-25, serverInfo.name gladly-mcp.

  • Pass
    Lists tools

    tools/list returned 16 tools.

  • Pass
    Current protocol

    Negotiated 2025-11-25. The bar is 2025-06-18 or newer.

  • Pass
    HTTPS

    The endpoint URL is https.

Performance

  • Not measured
    Fast (p50)

    Median latency 146 ms over 1 samples in 7 days. The bar is 1000 ms. Need at least 5 samples.

  • Not measured
    Consistent (p95)

    95th percentile 146 ms over 1 samples in 7 days. The bar is 3000 ms. Need at least 20 samples.

  • Not measured
    Reliable (uptime)

    1 of 1 attempts returned a tool list in 30 days (100%). The bar is 99%. Need at least 30 samples.

  • Not measured
    Stable tool list

    Fewer than two successful probes in 30 days, so tool-list stability is not measured.

Access

  • Pass
    Open access

    tools/list succeeded with no credential, and the record declares none.

  • Not measured
    Standard auth

    Auth is not required, so the OAuth metadata check does not apply.

  • Not measured
    Free tier cited

    No publisher quote has been checked.

Tools

  • Pass
    Tools described

    Every tool description is at least 20 characters.

  • Pass
    Valid input schemas

    Every inputSchema is a JSON Schema object.

  • Pass
    Parameters documented

    16 of 16 parameters have a description (100%). The bar is 80%.

  • Pass
    Safety hints

    Every tool sets readOnlyHint or destructiveHint.

Publisher

  • Pass
    Verified namespace

    Listed in the Official MCP Registry.

  • Pass
    Website matches publisher

    The website host matches the reverse-domain namespace.

  • Pass
    Source repo linked

    A repository URL is on file.

  • Not measured
    Repo owner matches

    This namespace is not an io.github login, so the owner comparison does not apply.

  • Pass
    Recently updated

    Updated 2026-11-10T23:34:36.796289Z, within 180 days.

  • Not measured
    Open-source licence

    The GitHub licence lookup has not returned an OSI result yet.

Start using Gladly MCP by usefulapi

Connect to this server

Choose your client, copy the configuration, then enable the server in your client’s MCP settings.

Run this command in your terminal, then restart Claude Code.

Claude Code

claude mcp add --transport http gladly-mcp-by-usefulapi https://gladly.usefulapi.io/mcp

Capabilities

Tools 16

gladly_add_conversation_note

WRITE: add an internal note to a conversation. The note is for agents only; the customer does not see it. Each call adds a NEW note, so do not repeat a call that succeeded. Gladly API: POST /api/v1/conversations/{conversationId}/notes.

Discovered
gladly_find_customers

Find customer profiles by EXACTLY ONE identifier: email, phone number (E.164, for example +16505551987) or externalCustomerId. Returns at most 50 profiles, newest update first. Gladly API: GET /api/v1/customer-profiles.

Discovered
gladly_get_agent

Get one agent profile by id. Gladly API: GET /api/v1/agents/{agentId}.

Discovered
gladly_get_conversation

Get the metadata of one conversation: assignee, inbox, topics, custom attributes, status. A merged conversation returns the surviving one. Gladly API: GET /api/v1/conversations/{conversationId}.

Discovered
gladly_get_conversation_item

Get one conversation item (message, email, note, call) by id. Gladly API: GET /api/v1/conversation-items/{itemId}.

Discovered
gladly_get_customer

Get one customer profile by id: name, emails, phones, address, custom attributes. Gladly API: GET /api/v1/customer-profiles/{customerId}.

Discovered
gladly_get_inbox

Get the metadata of one inbox by id. Gladly API: GET /api/v1/inboxes/{inboxId}.

Discovered
gladly_get_organization

Get metadata about the Gladly organization: id, name, login domain, time zone, URL. Gladly API: GET /api/v1/organization.

Discovered
gladly_get_task

Get one task by id: body, assignee, due date, status, topics. Gladly API: GET /api/v1/tasks/{taskId}.

Discovered
gladly_list_agents

List the agents (support users) with id, name and email address. Gladly API: GET /api/v1/agents.

Discovered
gladly_list_audiences

List the audiences used to target answers (id, name). Gladly API: GET /api/v1/audiences.

Discovered
gladly_list_conversation_items

List the timeline items of a conversation (messages, emails, calls, notes), oldest first, at most 1000. Gladly API: GET /api/v1/conversations/{conversationId}/items.

Discovered
gladly_list_customer_conversations

List the conversations of one customer, oldest first (at most 100; the reply says if it was cut). Each has topics, status and assignee. Gladly API: GET /api/v1/customers/{customerId}/conversations.

Discovered
gladly_list_customer_tasks

List the tasks of one customer, newest first (at most 2000), optionally only OPEN or CLOSED. Gladly API: GET /api/v1/customers/{customerId}/tasks.

Discovered
gladly_list_inboxes

List the inboxes with id, name and disabled state. Gladly API: GET /api/v1/inboxes.

Discovered
gladly_list_topics

List the conversation topics (id, name, parentId, disabled). Use it to turn the topicIds of a conversation into names. Gladly API: GET /api/v1/topics.

Discovered

Recent measurements

Probe history

View status
Latest stored probes. Raw probe rows are kept for 14 days.
CheckedResultResponseTools
Connected146 ms16

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