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Evidence for your next connection.

Independent measurements of remote MCP servers. Every observation has a timestamp.

Read-only probes

MCP server · File & docs

Enchant MCP by usefulapi

Work with Enchant help desk tickets: list, read, reply, add notes and labels, manage customers.

Checks passed
14 / 22

0 failed · 8 not measured

Median response
118 ms

Median of successful probes over 7 days

30-day uptime
Not measured

Share of countable probes over 30 days, including daily rollups. Auth challenges are excluded.

Discovered tools
16

Tool definitions returned by this server

Independent monitoring

Health & checks

Status history

Outdated check

Last connection measurement is over 24 hours old. Current availability is unknown.

Last checked
Check summary by test group
Test areaPassedFailedUnmeasured
ConnectionCan a client connect and discover tools?
500
Reliability & speedDoes it respond consistently and quickly?
004
Access & authenticationWhat is required to use this server?
102
Tool qualityAre the tool definitions usable by an agent?
400
Publisher identityCan the publisher be traced to its source?
402

Unmeasured means there is not enough evidence to decide. How these checks work

Inspect individual checks 22 recorded

Core

  • Pass
    Reachable

    Latest probe returned HTTP 200 in 118 ms.

  • Pass
    Valid handshake

    protocolVersion 2025-11-25, serverInfo.name enchant-mcp.

  • Pass
    Lists tools

    tools/list returned 16 tools.

  • Pass
    Current protocol

    Negotiated 2025-11-25. The bar is 2025-06-18 or newer.

  • Pass
    HTTPS

    The endpoint URL is https.

Performance

  • Not measured
    Fast (p50)

    Median latency 118 ms over 1 samples in 7 days. The bar is 1000 ms. Need at least 5 samples.

  • Not measured
    Consistent (p95)

    95th percentile 118 ms over 1 samples in 7 days. The bar is 3000 ms. Need at least 20 samples.

  • Not measured
    Reliable (uptime)

    1 of 1 attempts returned a tool list in 30 days (100%). The bar is 99%. Need at least 30 samples.

  • Not measured
    Stable tool list

    Fewer than two successful probes in 30 days, so tool-list stability is not measured.

Access

  • Pass
    Open access

    tools/list succeeded with no credential, and the record declares none.

  • Not measured
    Standard auth

    Auth is not required, so the OAuth metadata check does not apply.

  • Not measured
    Free tier cited

    No publisher quote has been checked.

Tools

  • Pass
    Tools described

    Every tool description is at least 20 characters.

  • Pass
    Valid input schemas

    Every inputSchema is a JSON Schema object.

  • Pass
    Parameters documented

    66 of 72 parameters have a description (92%). The bar is 80%.

  • Pass
    Safety hints

    Every tool sets readOnlyHint or destructiveHint.

Publisher

  • Pass
    Verified namespace

    Listed in the Official MCP Registry.

  • Pass
    Website matches publisher

    The website host matches the reverse-domain namespace.

  • Pass
    Source repo linked

    A repository URL is on file.

  • Not measured
    Repo owner matches

    This namespace is not an io.github login, so the owner comparison does not apply.

  • Pass
    Recently updated

    Updated 2026-11-10T23:33:51.401874Z, within 180 days.

  • Not measured
    Open-source licence

    The GitHub licence lookup has not returned an OSI result yet.

Start using Enchant MCP by usefulapi

Connect to this server

Choose your client, copy the configuration, then enable the server in your client’s MCP settings.

Run this command in your terminal, then restart Claude Code.

Claude Code

claude mcp add --transport http enchant-mcp-by-usefulapi https://enchant.usefulapi.io/mcp

Capabilities

Tools 16

enchant_add_customer_contact

WRITE: add one contact (email, twitter or phone) to a customer. Enchant REST: POST /customers/{id}/contacts.

Discovered
enchant_add_note

WRITE: add an internal note to a ticket (not sent to the customer). Enchant REST: POST /tickets/{id}/messages (type note).

Discovered
enchant_add_ticket_labels

WRITE: add one or more labels to a ticket without changing its other labels. Enchant REST: PUT /tickets/{id}/labels/{label_ids}.

Discovered
enchant_create_customer

WRITE: create a customer with optional contacts (email, twitter, phone). Enchant REST: POST /customers.

Discovered
enchant_create_ticket

WRITE: create an email ticket. Give customer_id, or a customer (matched by contact email, created if new). Optionally add the customer's first message with body (needs the customer's email). Enchant REST: POST /tickets.

Discovered
enchant_delete_customer_contact

WRITE, DELETES DATA: remove one contact from a customer. Enchant REST: DELETE /customers/{id}/contacts/{contact_id}.

Discovered
enchant_get_attachment

Get the metadata of an attachment (name, size, MIME type) by id; attachment ids appear in ticket messages. Enchant REST: GET /attachments/{id}.

Discovered
enchant_get_customer

Get one customer by id, with the contacts (emails, phones, Twitter names). Enchant REST: GET /customers/{id}.

Discovered
enchant_get_ticket

Get one ticket by id. Embed related data with `embed`: messages (the conversation: replies and notes), customer, user, inbox, labels. Each embedded type costs 1 extra rate-limit credit. Enchant REST: GET /tickets/{id}.

Discovered
enchant_list_customers

List customers, or find one by contact: set contact_type and contact_value (for example email + an address). Enchant REST: GET /customers.

Discovered
enchant_list_tickets

List and filter tickets (newest first by default). Enchant REST: GET /tickets. Use user_ids ["null"] for unassigned tickets. Each result has a short summary; use enchant_get_ticket for messages.

Discovered
enchant_list_users

List the help desk users (agents): id, name, email. Use the ids to assign tickets and to author replies and notes. Enchant REST: GET /users.

Discovered
enchant_remove_ticket_labels

WRITE: remove one or more labels from a ticket; its other labels stay. Enchant REST: DELETE /tickets/{id}/labels/{label_ids}.

Discovered
enchant_reply_to_ticket

WRITE: send an outbound reply on a ticket. This SENDS A REAL EMAIL to the customer address in `to`. Use enchant_add_note for an internal note. Enchant REST: POST /tickets/{id}/messages (type reply, direction out).

Discovered
enchant_update_customer

WRITE: update a customer's name or summary. If `contacts` is given, it REPLACES the contact list; use enchant_add_customer_contact to add one. Enchant REST: PATCH /customers/{id}.

Discovered
enchant_update_ticket

WRITE: change a ticket: state (open, hold, closed), assignee, inbox, subject, spam or trash (not both true). label_ids REPLACES all labels (empty array clears them); use enchant_add_ticket_labels to keep existing ones. Enchant REST: PATCH /tickets/{id}.

Discovered

Recent measurements

Probe history

View status
Latest stored probes. Raw probe rows are kept for 14 days.
CheckedResultResponseTools
Connected118 ms16