Ménage Parfait

Cancels an existing home-cleaning booking free of charge when the visit is at least 48 hours away (terms, article 7.4). Two calls: 1) without verification_code - checks the request and emails a 6-digit code to the address on the booking; 2) ask the customer for the code and call again with the same arguments plus verification_code. Recurring plans: scope "visit" cancels one visit (with visit_date), scope "plan" stops all upcoming visits (visits less than 48 hours away stay scheduled). Less than 48 hours before, or for an already-paid booking: use send_message or call 01 89 19 68 69.

Check whether a French postcode is in the service area.

Creates a home-cleaning booking for the price, date and arrival window the customer agreed to, and returns a secure Stripe payment_url. The booking is confirmed when the customer opens payment_url and saves a card (charged after the cleaning). The link is also emailed to the customer. Requires customer_confirmed = true and extras_offered = true (ask about extras first).

Ménage Parfait terms in plain words (EN and FR): cancellation and change rules (free up to 48 hours before), payment (card authorised at booking, charged after the cleaning), deposit, satisfaction guarantee, schedule, tax credit, and the link to the full terms of service. Read before booking, moving or cancelling.

Price range for a post-construction cleaning (nettoyage fin de travaux / fin de chantier) in Paris/Île-de-France, same calculation as the estimator on menageparfait.fr: HT and TTC (VAT 20%).

Exact price (same calculation as menageparfait.fr): TTC (show this to the customer), HT, VAT, and the cost after the 50% tax credit if the customer is eligible.

Ménage Parfait home-cleaning offer in Paris/Île-de-France: price grid (TTC and HT), extras with ids, frequency discounts, area, payment, and when the 50% tax credit may apply.

Dates and 2-hour arrival windows that can be requested (up to 90 days ahead). Windows start between 10:00 and 16:00; no evening bookings; no Sundays (for a Sunday, the customer contacts the team).

Sends a quote request to Ménage Parfait for office cleaning or post-construction cleaning (reply within 1 business day).

Moves an existing home-cleaning booking, or one visit of a recurring plan, to another date. Two calls: 1) without verification_code - checks the request and emails a 6-digit code to the address on the booking; 2) ask the customer for the code and call again with the same arguments plus verification_code - the booking is moved. Free of charge, allowed only when both the current and the new date are at least 48 hours away (terms, article 7.4); otherwise use send_message or call 01 89 19 68 69. One-off booking: date and/or arrival window. Recurring plan: one visit at a time, date only (the arrival window stays the plan's); the first visit and frequency changes cannot be done here.

Sends a written message to the Ménage Parfait team on behalf of the customer: a question, a special request, or a change or cancellation of an existing booking. The team replies by email to the customer. Returns a reference (MP-MSG-...). Plain text only, max 2000 characters and 3 links. Never include card or bank details.