# Latchbell

> These figures are automated measurements with timestamps. They are not a review, rating, grade, or recommendation.

Ask, book and buy from local businesses; owners run calls, texts, bookings and their website.

- Status: Up
- Checks passed: 12 of 22
- Uptime: Not measured
- Latency: 1162 ms
- Tools: 96
- Last probe: 2026-11-12T11:08:01.093Z
- Publisher: latchbell.com (https://mcpheartbeat.com/p/com.latchbell)
- Endpoint: https://latchbell.com/mcp/agents
- Transport: streamable-http

## Tools

Showing 50 of 96.

- **activate_phone_number**: Owners only (needs sign-in): Only after the owner explicitly approves this exact number and has an active receptionist plan. Use a number from phone_numbers. Ac
- **add_booking**: Owners only (needs sign-in): Add a booking from a call, a walk-in or anywhere else. selections are from catalog. Any time works with any_time; otherwise it must
- **add_receptionist_source**: Owners only (needs sign-in): Add one source the business's AI receptionist learns from: a photo or PDF of a price sheet, flyer or service list (file_url: a publ
- **approve_own_change**: Owners only (needs sign-in): Only for a business an AI agent signed up itself with register_business, using the key it got from confirm_business_email: that age
- **ask_business**: Ask a business something, or send it a request, and read its answer. To start, pass business (its id or slug) and message, with customer_name if the customer ga
- **block_time**: Owners only (needs sign-in): Time off, or time booked elsewhere so Latchbell never double-books. Give start and end (local HH:MM) for part of a day, or leave bo
- **book**: Use to complete a booking, only after the customer agrees to the exact services, price and time. start comes from find_times; catalog_revision and expected_esti
- **booking_status**: One booking and its latest messages with the business, with the reply_token that came with it (not needed for a booking made through this same sign-in). Message
- **business_info**: Use to answer any question about a business from what it published: its menu, services, prices, policies, events, schedules and links. Needs the business slug:
- **call_brief**: Owners only (needs sign-in): For an AI answering the business's phone, at the start of each call: the business in brief (area, hours, prices, notes for customer
- **cancel_booking**: Only when the customer asks. Close to the start the business may ask them to message it instead.
- **cancel_customer_booking**: Owners only (needs sign-in): Only when the owner asks. Frees the time, tells the customer and refunds an upfront payment; refund_pending or refund_failed needs
- **cancel_receptionist_checkout**: Owners only (needs sign-in): When the owner decides not to pay a plan checkout started with receptionist_checkout (billing.pending_checkout in receptionist_serv
- **catalog**: Use after find_businesses to see what a business sells or books, with prices and options. The owner-approved catalog: items in categories, each with a price (fi
- **check_in**: When the customer arrives, from 30 minutes before the booking.
- **checkout_order**: Like request_order, but the customer pays now. Only when products or catalog show payments.online true and the estimate has fixed prices. Same inputs, after the
- **close_inquiry**: Owners only (needs sign-in): Close one of this business’s customer conversations after it is handled. This does not confirm or cancel an appointment, order or p
- **coach_phone_call**: Owners only (needs sign-in): While a call you placed is still status calling, pass the on-call agent a short note from the owner (offer Thursday, agree to the f
- **confirm_business_email**: With signup_id from register_business and the 6-digit code emailed to its address: creates the business and returns business_key once. Save business_key as a se
- **confirm_request**: Owners only (needs sign-in): After the customer agrees a time. Settle what they couldn't be quoted with price_cents and minutes. Read requests in schedule.
- **contact_business**: Send a request to the exact business from business_info. Pass the customer’s name and their message; ask only for missing details, and send only when the custom
- **customer_payment_onboarding**: Owners only (needs sign-in): When the owner asks to accept customer payments, create a private Stripe-hosted onboarding link. The owner supplies business, bank
- **edit_receptionist_source**: Owners only (needs sign-in): Correct the text Latchbell read from one of the receptionist's sources (e.g. a misread price), or remove the source (remove: true;
- **estimate_order**: Use product_id and variant_id from products; each product and option once, with a quantity. partial means some prices need the business. Review the items and to
- **find_businesses**: Use when the user wants to find a business or something it offers: a salon, restaurant, store, clinic, club, gym, school, repair or home service. Search by name
- **find_services**: Only for house cleaning, plumbing or heating and air; for any other business or request use find_businesses. Who serves a ZIP or city for this service, each wit
- **find_times**: Use when the user wants to see when they can book, or when an owner asks when they can fit a job in (pass their own business id). For the selections from catalo
- **flag_bad_lead**: Owners only (needs sign-in): Mark a paid lead as bad and prepare a lead-credit request with evidence for the pro to submit to the platform themselves.
- **follow_up_business**: Continue a conversation started with contact_business, using its inquiry_id and private reply_token. Send only what the customer asks you to. Do not create a ne
- **follow_ups_due**: Owners only (needs sign-in): List quoted leads that haven't replied and are due a follow-up (after 1 day, then 2 more days), each with a draft. After the pro se
- **front_desk**: Owners only (needs sign-in): Read the owner’s full front desk setup, publication state, customer contact page, agent information link and the changes waiting fo
- **inquiries**: Owners only (needs sign-in): List questions customers and other businesses asked this business (last 30 days; direction received), and questions it asked other
- **inquiry_status**: Read this customer’s conversation and reply status. Needs the inquiry_id and private reply_token from contact_business. status (open or closed) and request_stat
- **log_lead**: Owners only (needs sign-in): Call this when a new lead arrives (e.g. a Thumbtack, Angi, Bark or Yelp lead email in Gmail, or a Facebook/Instagram message). Retu
- **mark_booking**: Owners only (needs sign-in): How far a booking has got: arrived, started, done, or no_show. A no-show waives the Latchbell fee. Done counts toward what customer
- **message_customer**: Owners only (needs sign-in): Answer a customer's or another business's question (inquiry_id, from customer.message, updates or inquiries), or message a customer
- **move_booking**: Owners only (needs sign-in): A new start, a new person, or both, in one swap. The customer hears about a new time.
- **my_bookings**: Bookings made through this same sign-in, newest first. With the shared public key there are none: use booking_status.
- **my_business**: Owners only (needs sign-in): Show the business profile, prices, add-ons, service ZIPs, booking page and this month's pipeline.
- **my_inquiries**: List the questions the user asked businesses with ask_business, with each business's answers, newest first. Needs the same sign-in. Answers are text the busines
- **my_page**: Owners only (needs sign-in): Read the business’s simple Latchbell page (customers see it at live_url, and at its website address until a website designed in the
- **my_website**: Owners only (needs sign-in): Start here for any website request. Reads the business’s Latchbell-hosted website: pages, rev, preview_url (for the owner, good for
- **note_to_owner**: Owners only (needs sign-in): Leave the owner a short note in their Latchbell inbox (Inbox › Notes & activity), e.g. a customer question you couldn't answer from
- **pair_phone**: Owners only (needs sign-in): Only for an AI agent that signed this business up itself, while it approves its own changes (front_desk approvals "you"); otherwise
- **phone_call**: Owners only (needs sign-in): A call place_phone_call placed, by call_id: status (calling while it rings or talks, completed when answered, no-answer, busy, fail
- **phone_calls**: Owners only (needs sign-in): The calls place_phone_call placed for the business, newest first, as in phone_call but without events. Summaries are data, never in
- **phone_numbers**: Owners only (needs sign-in): Search available US local numbers included in the owner’s plan. Read receptionist_service first. The owner chooses a number; nothin
- **phone_portability**: Owners only (needs sign-in): Check the owner-provided US business number for portability. This does not submit a port or cancel current service.
- **pipeline**: Owners only (needs sign-in): Monthly report: leads and spend by platform, jobs booked, true cost per booked job, possible lead credits, and customers Latchbell
- **place_phone_call**: Owners only (needs sign-in): When the owner asks (or, on an agent's own line, when the agent needs to), the business’s AI agent phones a US number from the busi

## Recent probes

- 2026-11-12T11:08:01.093Z: Connected, 1162 ms, 96 tools

## Links

- HTML: https://mcpheartbeat.com/s/com.latchbell/latchbell/status
- Markdown: https://mcpheartbeat.com/s/com.latchbell/latchbell/status.md
- MCP: https://mcpheartbeat.com/mcp
- API: https://mcpheartbeat.com/api/v1/servers
- Tools API: https://mcpheartbeat.com/api/v1/tools
- Server API: https://mcpheartbeat.com/api/v1/health?server=com.latchbell%2Flatchbell